Customer Research Management-(1) Microsoft Dynamic: Gain in-depth customer knowledge and simplify cross-team collaboration to enhance customer service and citizen satisfaction. Get access to relevant, intuitive tools to improve productivity and achieve goals. Take advantage of a single, flexible solution that meets the venture application requirements of numerous departments, targeted specific to your industry for ease of use. When you join Microsoft Dynamic community, you can connect with peers and industry experts to get even more value and tips. Better able to manage the system with limited finances by choices of joining a community, blogs, or by seeking the tips section. Using within Microsoft Office Outlook enables support and training for better productivity. A full use client access license is $930 for two years. It is approximately $5,185 for a professional server. The product focuses mainly on sales, marketing and service. This is a multi-lingual product with 4 versions within the 4.0 edition (5.0 is coming out soon): workgroup, professional, enterprise, and service. All versions can be customized according to need except the online version (due to security). There was a conference in March 2010 to bring experts together with Dynamic users to share ideas for short term and long term money saving ideas.
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